Terms of Service

You must be at least 18 years old and able to form a binding contract. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to that organisation.

Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during the term of your subscription, solely for your internal business purposes.

"Customer Content" means any source code, documentation, configuration, comments, repository metadata, annotations, or other materials you submit to or generate through the Service.

You retain all right, title, and interest in and to Customer Content. You grant us a limited license to host, copy, process, transmit, and display Customer Content solely to provide the Service to you.

We rely on third-party LLM providers (listed on our Subprocessors page) to perform parts of graph generation. These providers process Customer Content under zero-retention configurations where available. Details are in our Privacy Policy.

The Free plan and 14-Day Full Trial are provided "as is" with no SLA and reduced support. We may modify the limits of the Free plan with reasonable notice.

You will not:

• Reverse engineer, decompile, or attempt to extract the source code or model weights of the Service.
• Use the Service to build a competing product.
• Submit Customer Content you do not have the rights to submit.
• Use the Service to violate any law, infringe any intellectual property right, or distribute malware.
• Bypass any usage limit, rate limit, or security mechanism.
• Resell or sublicense the Service without our written permission.

Fees and billing cadence are set out on our Pricing page. Fees are exclusive of taxes. You authorise us and our payment processors to charge your payment method for all fees as they become due. Late or failed payments are handled per the Refund & Cancellation Policy.

Our IP. We retain all right, title, and interest in and to the Service, including all underlying software, models, graph algorithms, UI, and documentation. No rights are granted to you except as expressly set out in these Terms.

Outputs. "Outputs" means the Context Graph, file/module summaries, dependency descriptions, and other artifacts produced by the Service from your Customer Content. We hereby assign to you all of our right, title, and interest, if any, in and to Outputs derived from your Customer Content, subject to your continued compliance with these Terms.

Feedback. If you give us suggestions or feedback, you grant us a perpetual, royalty-free license to use it without restriction.

Each party will protect the other's Confidential Information using the same care it uses for its own (and at least reasonable care), and will not disclose it except to personnel with a need to know who are bound by similar obligations.

Our processing of personal data is described in our Privacy Policy. For Enterprise customers, a Data Processing Addendum (DPA) is available at contact@latentforce.ai and incorporated into these Terms when executed.

We maintain administrative, technical, and physical safeguards designed to protect Customer Content, including encryption in transit (TLS 1.3) and at rest (AES-256), access controls, and audit logging.

These Terms apply for as long as you have an account. Either party may terminate:

• You: at any time, by cancelling your subscription. See Refund & Cancellation Policy.
• Us, for cause: if you materially breach these Terms and do not cure within 14 days of notice (immediately for breaches of Sections 5 or 7).
• Us, for convenience: with 30 days' notice; we will refund any unused prepaid fees on a pro-rata basis.

On termination, your access ends, and we will delete Customer Content within 30 days unless retention is required by law.

EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", AND WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUTS WILL BE ACCURATE OR COMPLETE. You are responsible for reviewing Outputs before relying on them.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. EACH PARTY'S TOTAL LIABILITY UNDER THESE TERMS IS CAPPED AT THE FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM. THESE LIMITS DO NOT APPLY TO (A) BREACHES OF SECTION 5 (ACCEPTABLE USE) OR SECTION 8 (CONFIDENTIALITY), OR (B) INDEMNIFICATION OBLIGATIONS.

By us: We will defend you against third-party claims that the Service infringes a patent, copyright, trademark, or trade secret, and will pay damages finally awarded, provided you give us prompt notice and control of the defence.

By you: You will defend us against third-party claims arising from (a) your Customer Content, (b) your breach of Section 5, or (c) your violation of law.

These Terms are governed by the laws of India, without regard to conflict-of-law rules. The courts at Bangalore, Karnataka have exclusive jurisdiction over any dispute that is not subject to arbitration.

Arbitration. Any dispute arising out of or relating to these Terms that is not resolved through good-faith discussion within 30 days will be referred to arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator mutually appointed by the parties. The seat and venue of arbitration is Bangalore. The language of the arbitration is English. The arbitral award is final and binding.

Either party must raise a billing dispute within 60 days of the disputed charge or it is waived.

For Indian consumers, nothing in this Section limits your rights under the Consumer Protection Act, 2019.

We may update these Terms from time to time. Material changes will be notified to active subscribers by email at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

These Terms, together with the Refund & Cancellation Policy, Privacy Policy, and any order form or DPA, are the entire agreement between the parties. They supersede any prior agreement on the subject. If any provision is held unenforceable, the remainder remains in effect. Neither party may assign these Terms without the other's consent, except to an affiliate or in connection with a merger, acquisition, or sale of assets.